One of the more regular questions our customer support team receives is if Pin Payments integrates with a particular software product their business is using. We do our best to be compatible with the most common products our customers are using, but there are times that an integration isn’t possible.
A recent feature we’ve made available to all...
Don't pay the price for accepting card payments.
You can now automatically pass on transaction fees to customers who choose to pay your Xero invoices with their credit or debit card.
Some business owners decide not to allow their customers to pay invoices by card due to the fees incurred. This new feature allows you to apply a surcharge to the...
Know your customers. Stay protected.
Chargeback anxiety — the struggle is real.
You don’t need us to tell you how frustrating fraudulent transactions and chargebacks are. Especially if you’ve just shipped a costly product like clothes, electronics, car parts or any other high-value equipment. Once you’ve released the goods, the chances of...
In 2016, we continued our journey of making Pin Payments the most flexible and user-friendly option on the market; one that bridges the gap between traditional payment facilities and the needs of today’s businesses.
We started out with a redesigned, mobile-responsive dashboard, offering our customers easy access to their accounts from any...
We’re proud of the platform we’ve created. It’s super flexible and easy to integrate into all the popular e-commerce services, plus we’re constantly evolving it to give our customers a competitive edge in their market.
Our latest updates include some new customer management features in the Pin Payments dashboard. Offer your customers the best...
Buying goods from around the world is now easier than ever before. But we’re also seeing an increase in international transaction fees appearing on bank statements, with no explanation of what they’re for.
We’re often asked about these fees, and wanted provide some clarity around what they are, where they come from, and what the deal...
Looking to sell to the world?
Here’s everything you need to know about foreign currency payments.
Accepting foreign currency payments may be something that’s been on your mind for a while, or you may have just started to look into it. Whether you’re looking to expand your business globally, or simply want to start by allowing your customers...
Find the right partners for your e‑commerce business
Partnering with the right suppliers gives you a head start in running an efficient e-commerce business, potentially saving you thousands of dollars each year.
With the range of business services out there, it can be hard to know which providers are right for you. If you decide solely...
Setting Up Your Business Right
It’s time. You’ve found the perfect opportunity, written your plan, and forecasted your financials for the next year. You’re finally ready to get your business up and running. But how?
This is the first of a seven-part series that provides an essential guide to setting up your online business. Each part will...
At Pin Payments, our priority is helping your business succeed. Not only do we provide you with everything you need to accept payments, we’re also continuously partnering with innovative companies that give you all the tools you need to help your business grow.
The latest addition is a great company called Moula. The clue’s in the name – Moula...
This information is most relevant to users of older web browsers and software developers using older libraries to connect to the Pin Payments APIs. If you're using our payment tools (e.g. our payment pages), or one of our supported integrations, you most likely won’t need to take any action.
We're making some changes to our platform this month...
How to find your perfect payment partner
Choosing a payment partner that fits your business is no simple task. With so many options out there, it’s not easy to find the right mix of features and terms at a suitable price.
Payment processing providers handle transactions between your customers’ cards and your bank account. For an e–commerce...
Following a successful private beta program, today we’re excited to announce the release of Payouts for all Pin Payments merchants.
Payouts is a collection of simple APIs which allow you to push funds to any Australian bank account. Payouts allows businesses to build platforms such as marketplaces and scaled services, and to pay their...
We’re sharing a behind-the-scenes update today; Pin Payments has received $3.1m in an investment round led by Vix Investments Limited.
Pin Payments was started from scratch to upgrade Australia’s ecommerce capabilities. We’ve worked with thousands of businesses to help them take advantage of the web and the growth of ecommerce. In September,...
In our prior blog post, Understanding risk for small businesses accepting payments online, we explained what a chargeback is and how to protect your business from potential chargeback related loss. If you receive a chargeback request from your bank or payment processor here are some best practices on how to respond.
Our banking partner NAB is currently experiencing a major outage, with their online payment services routinely dropping transactions. The issue has continued for days and unfortunately we currently have no estimate of the time to resolution. We thought it would be timely to share some thoughts on our efforts toward improving availability for...
Online commerce has made it easier for businesses to reach wider markets with lower overheads than ever before. It’s relatively straightforward to set up an online storefront with connected payments and instantly start selling to your target audience.
While the promise of making it big online is exciting, it’s important to understand the...
Invoicing & Payments Should Be Easy.
Small business owners the world over have sought a powerful online invoicing tool that eliminates the administrative headaches of tracking time, invoices and getting paid. Let’s face it, no matter how much you love your business all of the administrative overhead isn’t anyone’s idea of fun!
We’ve added a simple new feature to help fight credit card fraud.
Businesses selling premium goods can receive fraudulent orders, and risk having their funds reclaimed due to chargebacks.
For example, a business selling high–quality watches can attract fraudsters, because the goods can easily be sold after being purchased with a...
Click here for updated information on multi-currency payments
The recent availability of simple yet powerful e-commerce and marketing tools has put launching an online business within reach of anyone with an idea and the initiative to get started. Considering the size of the Australian market relative to Europe and the US, many software...
Starting today, accepting payments on your website has become even easier.
You've been able to request a payment using your Pin Payments account for quite a while, but today we've extended it to allow you to receive payments without your customer leaving your website.
Accept payment in an overlay directly on your site, which means higher...
Your Pin Payments account now accepts GBP and EUR.
E–commerce in Western Europe is approaching US$300bn [emarketer.com], with the UK accounting for roughly one third of these sales. The region is similar to North America in its proportion of online shoppers, with over 70% of the population having made a purchase on the web. We’re working to...
Accept Payments in Singapore Dollars
Today we’re launching SGD support for all businesses using Pin Payments. We’re frequent visitors to Singapore and are pleased to offer Singapore Dollar transactions as the first move in our efforts to help you better serve customers through Asia.
As with our recent addition of NZD, there’s no additional...
Announcing Mobile Point of Sale Payments
Starting today, your Pin Payments account can be used for easy face–to–face transactions.
Pin Payments POS (point of sale) is a web–based system for accepting card payments in retail and trade situations. It’s designed to be a simple and portable alternative to traditional hardware card terminals.
Accept Payments in New Zealand Dollars
Happy Friday! Today we’re announcing support for NZD on all Pin Payments accounts.
This means you can now accept payments in New Zealand Dollars (in addition to AUD and USD), allowing customers based in NZ to pay in their local currency.
NZD support has been a commonly–requested feature, and we’re...
We’re excited to announce that we now provide integration with the easy to use online accounting software Xero.
With Xero and Pin Payments, you can easily send invoices to your clients and accept online payment by credit card; all without the usual hassles you face accepting online payments in Australia. And when your customer pays an invoice...
Spreedly provide secure credit card storage and multi-bank connectivity to online businesses around the world. They're one of our key partners, and have been an integral part of our effort to fix payments here in Australia. In addition to their main offerings, since 2008 Spreedly have provided a simple API-driven recurring billing platform, for...
Well, this is exciting. Today we're announcing Pin Payments has partnered with the e-commerce legends at Shopify to provide seamless multi-currency payments for online store owners.
Shopify are leaders in providing easy/beautiful/functional online stores. They promise "A shop in minutes, a business for life" - and we see them delivering on...