Keeping it simple

We offer competitive pricing with no hidden fees or monthly costs. A simple transaction fee means you only pay when you are paid.

1.75% + 30c
on AUD transactions
  • No lock-in contracts
  • Responsive support team
  • All features included
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High Volume

We scale to accomodate your needs with competitive rates. Contact our sales team for more information.

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Foreign currency transactions

AUD Settlement (Default)
2.6% + 30c
Foreign currency transaction fee
2%
Conversion fee
Domestic Settlement

Sell in multiple currencies. Foreign currencies are processed at 2.6% + 30c, and converted to AUD at a retail foreign exchange rate premium of 2% for transfer to you.

See all foreign currencies you can charge in ›

Foreign Settlement
3.6% + 30c
Transaction fee
No conversion fee
Foreign Settlement

Sell and receive payments in a foreign currency. Transactions are processed at 3.6% + 30c and are transferred to you in that currency, without conversion. Talk to our team to get started.

Payouts

When transferring funds from your Pin Payments account to another bank account, a 30c fee is applied.

30c
Payout transfer fee

Chargebacks

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A chargeback is when a card holder disputes a sale that has been paid by credit-card. The dispute is raised when they contact their card-issuing bank, who then contact Pin Payments via our card acquiring bank.

Learn more about Chargebacks →

If a chargeback is raised and awarded to the cardholder, an administration fee of $25 applies. No fee applies for chargebacks you successfully contest.

$25
Administration fee

Frequently Asked Questions

Does it cost to process a refund?
No, it does not cost you any additional fees to process a refund.
Is GST included in transaction fees?
Yes, the transaction fees you pay are inclusive of GST.
Do you offer a special Not–for–Profit rate?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organisations. Contact our sales team for more information.
Am I locked in to a contract?
No, there are no lock–in contracts, minimum processing amounts, or fees associated with signing up to Pin Payments.
Have another question? Feel free to contact us.
Simple, competitive pricing and no hidden fees. Talk to Us Get Started, Free