Keeping It Simple.

We offer competitive pricing with no hidden fees or monthly costs. A simple transaction fee means you only pay when you are paid.

1.75% + 30c
on AUD transactions
  • No lock-in contracts
  • Local, responsive support team
  • All features included standard
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High Volume

We scale to accomodate your needs with competitive rates. Contact our sales team for more information.

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Foreign currency transactions

AUD Settlement (Default)
2.6% + 30c
Foreign currency transaction fee
Conversion fee
Domestic Settlement

Sell in multiple currencies. Foreign currencies are processed at 2.6% + 30c, and converted to AUD at a retail foreign exchange rate premium of 2% for transfer to you.

Foreign Settlement
3.6% + 30c
Transaction fee
No conversion fee
Foreign Settlement

Sell and receive payments in a foreign currency. Transactions are processed at 3.6% + 30c and are transferred to you in that currency, without conversion. Talk to our team to get started.


When transferring funds from your Pin Payments account to another bank account, a 30c fee is applied.

Payout transfer fee



A chargeback is when a card holder disputes a sale that has been paid by credit-card. The dispute is raised when they contact their card-issuing bank, who then contact Pin Payments via our card acquiring bank.

Learn more about Chargebacks →

If a chargeback is raised and awarded to the cardholder, an administration fee of $25 applies. No fee applies for chargebacks you successfully contest.

Administration fee

Frequently Asked Questions

Does it cost to process a refund?
No, it does not cost you to process a refund. If we have already paid the funds to you for the transaction being refunded, the value will be withheld from a future transfer to cover the cost.
Do you offer a special Not–for–Profit rate?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organisations. Contact our sales team for more information.
Am I locked in to a contract?
No, there are no lock–in contracts, minimums, or fees associated with signing up to Pin Payments.
Are there any other fees I should know of?
No, there is nothing in addition to pay when signing up to use Pin Payments.
Have another question? Feel free to contact us.
Simple, competitive pricing and no hidden fees. Talk to Us Get Started, Free