Keeping It Simple.

We offer competitive pricing with no hidden fees or monthly costs. A simple transaction fee means you only pay when you are paid.

1.75% + 30c
on AUD transactions
  • No lock-in contracts
  • Local, responsive support team
  • All features included standard
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High Volume

We scale to accomodate your needs with competitive rates. Contact our sales team for more information.

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Foreign currency transactions

AUD Settlement (Default)
2.6% + 30c
Foreign currency transaction fee
Conversion fee
Domestic Settlement

Sell in multiple currencies. Foreign currencies are processed at 2.6% + 30c, and converted to AUD at a retail foreign exchange rate premium of 2% for transfer to you.

Foreign Settlement
3.6% + 30c
Transaction fee
No conversion fee
Foreign Settlement

Sell and receive payments in a foreign currency. Transactions are processed at 3.6% + 30c and are transferred to you in that currency, without conversion. Talk to our team to get started.


When transferring funds from your Pin Payments account to another bank account, a 30c fee is applied.

Payout transfer fee



A chargeback is when a card holder disputes a sale that has been paid by credit-card. The dispute is raised when they contact their card-issuing bank, who then contact Pin Payments via our card acquiring bank.

Learn more about Chargebacks →

If a chargeback is raised and awarded to the cardholder, an administration fee of $25 applies. No fee applies for chargebacks you successfully contest.

Administration fee

Frequently Asked Questions

Does it cost to process a refund?
No, it does not cost you to process a refund. If we have already paid the funds to you for the transaction being refunded, the value will be withheld from a future transfer to cover the cost.
Do you offer a special Not–for–Profit rate?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organisations. Contact our sales team for more information.
Am I locked in to a contract?
No, there are no lock–in contracts, minimums, or fees associated with signing up to Pin Payments.
Are there any other fees I should know of?
No, there is nothing in addition to pay when signing up to use Pin Payments.
Have another question? Feel free to contact us.