How do I receive funds from Pin Payments?

Here are some frequently asked questions about receiving funds from Pin Payments.

When do I receive my funds?

Funds are transferred to your bank account daily, according to your settlement. Default settlement is two business days.

For example, if you process a charge on Monday, these funds will be transferred to your bank account on Wednesday.

If you process a charge on Friday, funds will be transferred to your bank account the following Tuesday.

Foreign currency charges require two additional business days to reach your bank account.

Can I ship my customer's order?

When a charge is marked as successful, the funds have been captured from your customer's card and are on their way to you.

How am I notified about a transfer?

When funds are sent to your bank account through a transfer, a notification is sent to your account's email address.

Where can I view my transfers?

The Transfers page within your dashboard provides visibility into all historical transfers, including listing the individual charges that make up the lump-sum transfer amount.

Unable to find the answer you need? Contact our team for assistance.
Pin Payments acknowledges the Traditional Owners and Custodians of the Country throughout Australia and recognises their continuing connection to land, water and community.
We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.